LEGAL
I'm Ben Skjold, partner at Foley & Mansfield in Minneapolis.
"Technology doesn't mean anything unless it leads to the profitability of the firm."
As one of the owners of the firm, I'm always concerned with ... a wide enough search. Did we really check everything that we needed to check? There's a level of thoroughness that we always go through and Westlaw helps in that because it offers a broad search.
Westlaw was very easy to learn. Most of the training occurs just by using the product. It hits all of the databases that you have access to at once and removes some doubt and some fear. That's the big benefit.
With Westlaw, we're assured that we're not missing some key information or research.
Technology is the most important item that we have in this firm. We start every case from technology so that our employees and attorneys are thinking about their job, how they're doing their job versus being document assemblers. Westlaw brings us back to what we're supposed to be doing. Lawyers are supposed to be lawyering.
"With Westlaw, we're assured that we're not missing some key information or research."
You don't have to understand all of the technology behind it to use it – it just works.
How do we make it easier ... and how do we do our jobs better ... and how does the technology help with that without getting in the way? Technology has to work for the lawyers. It has to be fast, it has to be comprehensive.
It helps us to better serve our clients by getting them the right answers faster.
At the end of the day, Westlaw provides more confidence for attorneys moving forward. Technology doesn't mean anything unless it leads to the profitability of the firm.
"It just works."
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