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Thomson Reuters CLEAR
Online investigation software

Free demo
CLEAR customer support

CLEAR customer support

Customer service specialists are available 24/7/365 to answer your questions related to:

  • Login assistance/OnePass
  • Technical support
  • Search assistance & training

or email CLEAR support

  • Customer service
  • Billing & Payments
  • General assistance

OnePass & account support

OnePass multi-factor authentication for public records on CLEAR

OnePass support

Questions regarding your account?
Contact Thomson Reuters at 1-800-328-4880


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Thomson Reuters is not a consumer reporting agency and none of its services or the data contained therein constitute a ‘consumer report’ as such term is defined in the Federal Fair Credit Reporting Act (FCRA), 15 U.S.C. sec. 1681 et seq. The data provided to you may not be used as a factor in consumer debt collection decisioning, establishing a consumer’s eligibility for credit, insurance, employment, government benefits, or housing, or for any other purpose authorized under the FCRA. By accessing one of our services, you agree not to use the service or data for any purpose authorized under the FCRA or in relation to taking an adverse action relating to a consumer application.