The Modern Law Practice | Legal Solutions | Thomson Reuters
The Modern Practice

AN ANALYSIS OF LEGAL CONSUMER BEHAVIOR

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Like any business, a law firm needs to know its customers. Using insights into the motivations and typical behaviors of consumers and how they make decisions, your firm can ensure that what you offer best meets consumers' needs and preferences.

Read this white paper to get a full understanding of the three stages of the modern legal consumer's journey: awareness, interest, and engagement. Along the way, you'll see some surprising insights about how today's consumers choose attorneys.

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