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training and support

Questions about using WestlawNext? Let us help.

Reference attorney help

Reference attorney help

Chat online
Email a research question

1-800-733-2889 (1-800-REF-ATTY)

Technical support

Technical support

Submit online tech support request

1-800-937-8529 (1-800-WESTLAW)

Schedule custom training

Schedule custom training


Getting to know WestlawNext

WestlawNext offers:

  • Folder sharing for better collaboration
  • Award-winning iPad® app
  • WestSearch, a search engine designed for the law
  • And more

Plus, WestlawNext helps you work up to 3 times faster.

Resources for large firms
Resources for government agencies

Self-paced online training

Sharpen your legal research skills with free WestlawNext training on demand.

See all WestlawNext courses

Video tutorials

WestlawNext user guides

Legal Solutions tip of the week

Learn new ways WestlawNext can make your legal research quick and complete.

See tips

Technical specifications

Supported operating systems

  • Windows 7, Windows 8.1,
    and Windows 10
  • Windows Vista®
  • Mac® OS 10.5 or later

Internet browser

  • Internet Explorer 8 or later (Windows only)
  • Mozilla Firefox® 3.0 or later
  • Safari 4.0 or later
  • JavaScript and cookies enabled in the browser

Other requirements

  • 1024x768 or higher screen resolution recommended
  • Adobe Acrobat Reader 9.0 or later (some print functionality is lost with older versions)
  • Adobe Flash