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Customer service &
product support

Home > Customer service > Billing, returns & refunds > St. Paul and Carol Stream PO boxes

Why do I see both a St Paul, MN PO Box
and a Carol Stream, IL PO Box on my invoice?

Our St. Paul, MN address is for written correspondence with our Customer Service teams. The Carol Stream, IL address is for our payment center, which processes and applies your payments.

Please do not include any written correspondence with your payment, as it is not guaranteed to reach our Customer Service teams.