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Heather C. Heen

Heather C. Heen

Librarian Relations Manager
Thomson Reuters
425 Market Street, 4th Floor
San Francisco, CA 94105
Phone: 415-344-3960
Cell: 831-345-8524
heather.heen@thomsonreuters.com

 

Heather has served in Thomson Reuters Sales and Account Management groups as an Account Manager and Sales Executive before joining the Librarian Relations team. She has deep ties to California and Arizona librarians and is pursuing her M.L.I.S. degree from Drexel University with the plan to be finished in late 2016. She has been strongly influenced by the librarian community and looks forward to an advocacy and education role in this changing law firm culture and economy. She is an active member of AALL and SLA and currentl7 serves on the SLA-SF Board as a Tour Chair.

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Recent webinar recordings

Westlaw – Part 3: 2016 New Features (5/13/2016) >
Related:
Slides (PDF) >
Handout (PDF) >

Westlaw – Part 2: Public Records, Company Investigator, & Intellectual Property Updates (5/12/2016) >
Related:
Slides (PDF) >

Westlaw – Part 2: News & Business Law Center Enhancements (5/11/2016) >

Westlaw – Part 1: Updated Features & Alert Center (5/11/2016) >

Westlaw: Intellectual Property Research - Patent Focus (4/28/2016) >
Related:
Slides (PDF) >
Handout (PDF) >
Handout (PDF) >

Westlaw Business Tools: Westlaw Analytics (4/27/2016) >
Related:
Handout (PDF) >

Westlaw Business Tools: Quickview+ (4/20/2016) >
Related:
Handout (PDF) >

Westlaw Business Tools: My Account (4/14/2016) >
Related:
Handout (PDF) >

Employment Law Essentials - Part 2: Westlaw (4/12/2016) >
Related:
Handout (PDF) >

Employment Law Essentials - Part 1: Practical Law (4/11/2016) >

Advanced Arbitration Series - Part 2: Westlaw & Practical Law - Domestic / US (4/7/2016) >
Related:
Handout (PDF) >

Advanced Arbitration Series - Part 1: Westlaw & Practical Law - International (3/31/2016) >
Related:
Handout (PDF) >

Drafting Assistant Litigation – Tools & Updates (3/16/2016) >

SEC Filings Crash Course: SEC FILINGS Research & Beyond (2/24/2016) >
SEC Filings Crash Course: Life of a Company (2/17/2016) >
SEC Filings Crash Course: SEC Basics (2/10/2016) >

Westlaw: New Research Features (2/23/2016) >
Related:
Handout (PDF) >

Westlaw: New Simplified Pricing Rates in 2016 (1/28/2016) >
A Year In Review - Part 3: BONUS A Look Ahead in 2016 (1/28/2016) >
A Year In Review - Part 2: People & Company Records (1/21/2016) >
A Year In Review - Part 1: Enhanced Content & Research Features (1/14/2016) >
Westlaw: New Simplified Pricing Rates in 2016 (1/13/2016) >
A Year In Review - Part 3: BONUS A Look Ahead in 2016 (12/18/2015) >
A Year In Review - Part 2: People & Company Records (12/17/2015) >
A Year In Review - Part 1: Enhanced Content & Research Features (12/16/2015) >
Alternative Arenas for Practical Law Series – KM & Training (12/16/2015) >
Alternative Arenas for Practical Law Series – Legal Project Management (12/9/2015) >
Alternative Arenas for Practical Law Series – Business Development (12/2/2015) >
West LegalEdcenter (12/10/2015) >
Beyond the Basics Westlaw Boot Camp - Part 3: Using WestCheck (11/12/2015) >
Beyond the Basics Westlaw Boot Camp - Part 2: Field Restrictions (11/11/2015) >
Beyond the Basics Westlaw Boot Camp - Part 1: Boolean Searching (11/10/2015) >
Capitol Watch on Westlaw (11/3/2015) >
Returning to Basics: The Core of Westlaw Value – Exclusive Materials (11/5/2015) >
Returning to Basics: The Core of Westlaw Value – Headnotes/Attorney - Editors (11/4/2015) >
Returning to Basics: The Core of Westlaw Value – West Key Numbers (10/15/2015) >
Using Practical Law for Legal Project Management (10/13/2015) >
Returning to Basics: The Core of Westlaw Value – Key Cite (10/8/2015) >
Business Development Tools, Part 4: Leveraging Current Awareness & Company Information on Westlaw (10/5/2015) >
Westlaw Tools Retirement – Cite Advisor (9/29/2015) >
Business Development Tools, Part 3: Thomson Reuters Intelligence Center (9/28/2015) >
Business Development Tools, Part 2: Case Outcomes, Opportunity Finder, & Litigation Comparison Reports (9/21/2015) >
The New WestCheck (9/15/2015) >
Westlaw Tools Retirement – WestCheck (9/15/2015) >
Business Development Tools, Part 1: MonitorSuite Advanced Search Solutions & Best Practices
(9/14/2015) >

Sunsetting a Classic: Advanced Terms & Connectors & Filter Options (8/28/2015) >
Sunsetting a Classic: Building Custom Pages & Favorites (8/27/2015) >
Sunsetting a Classic: Alerts for Current Awareness & Litigation Tracking (8/26/2015) >
Westlaw – Second Quarter Updates (8/26/2015) >
Sunsetting a Classic: Keyciting for Cases & Statutes (8/25/2015) >

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