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Thomson Reuters
eDiscovery Point™

Discover speed and accuracy control ease of use simplified pricing knowledgeable service a better way

eDiscovery Point support

Question about using eDiscovery Point? Need support and training? We can help.

eDiscovery Point Technical Support

1-800-364-9853

Email Us

Hours: Monday - Friday
7 a.m - 8 p.m. Central

Schedule Training (call to leave a request)

651-244-3118

eDiscovery Point e-learning courses

Training courses are designed to fit your needs are offered daily, free of charge, for current eDiscovery Point clients. Each attendee must register for each course separately.

To register, simply follow the Register Now link to the Registration Page and follow the on-screen instructions. After registration, you will receive a confirmation email with instructions for joining the session.

After completing the web courses below, you can also schedule a private session to cover advanced Q&A and review of specific features. Private training on your own data is available for a fee. You can request a private session through your sales representative or your eDiscovery Case Manager.

Or call 651-244-3118 to leave a request for training assistance.

Class Name Description Recommended for: Date/Time Registration Link After this class, we suggest:
eDiscovery Basics Before using any ediscovery tool, it is important to understand some of the key terminology, workflow, and best practices for getting started. This session provides new users with a foundation of information that directly ties to using Thomson Reuters eDiscovery Point to perform ediscovery tasks. Q&A allowed.

Note: This is not a PRODUCT training course. It is informational-only about ediscovery workflows and best practices in general and is good for beginners to ediscovery projects.
All users and no pre-requisites for attending. Fridays at 1:30 p.m. ET/12:30 p.m. CT/10:30 a.m. PT

Class length: 60 minutes

Register Now
Product basics courses for eDiscovery Point
eDiscovery Point: Matter Administration and Setup for beginners This course is designed to give eDiscovery Point administrators an overview of dashboards, matter setup, and design including coding panels, training on the various data upload options, processing overview, and data assessment and assignment. Users tasked with setting up new matters, loading data, managing reviewers, and managing data readiness for review.

eDiscovery Basics is recommended prior to taking this class.
Tuesdays or Thursdays at 1:30 p.m. ET/12:30 p.m. CT/10:30 a.m. PT

Class length: 75 minutes
Register Now eDiscovery Point for Reviewers, eDiscovery Point Production Modules, and eDiscovery Point Predictive Coding, as necessary.
eDiscovery Point: Data Assessment for beginners This course will cover using the Data Assessment module first as a Matter Admin as a way to analyze data in Pre-Review for assignments; and then as a Review to prioritize a review based on document types, etc. All users as a way to understand, assign and prioritize reviews. Wednesdays at 1:30 p.m. ET/12:30 p.m. CT/10:30 a.m. PT

Class length: 60 minutes
Register Now
eDiscovery Point Document Review for beginners This course is designed for reviewers and senior reviewers who have been assigned document review in existing matters. It covers navigation of eDiscovery Point to find and review data; running searches, using editors and coding panels; and assigning documents to second pass review. Users assigned as reviewers in active matters.

eDiscovery Basics is recommended prior to taking this class.
Tuesdays or Thursdays at 11:30 a.m. ET/10:30 a.m. CT/8:30 a.m. PT

Class length: 60 minutes
Register Now eDiscovery Point Production
eDiscovery Point: Document Productions for beginners This course will cover using the eDiscovery Point production tools for administrators or reviewers with production capabilities. Administrators or Review staff with access to production tasks.

eDiscovery Point Matter Admin and Reviewer modules are recommended prior to taking this class.
Tuesdays or Thursdays at 4:00 p.m. ET/3:00 p.m. CT/1:00 p.m. PT

Class length: 60 minutes
Register Now Other topics as necessary
eDiscovery Point Best Practices for Search for experienced users This course covers Boolean searches and best practices for performing searches across data in Pre-Review and Review status. eDiscovery Point Matter Admin and Reviewer modules are recommended prior to taking this class. Contact us to schedule a private session. Contact us to schedule a private session. 651-244-3118 Other topics as necessary
Cost Recovery with eDiscovery Point for firm administrators This course covers using QuickView+ to view your eDiscovery Point charges so that you can perform cost recovery on eDiscovery related matters. Training on QuickView+ (offered as part of your QuickView+ onboarding) is recommended prior to taking this class Contact us to schedule a private session. Contact us to schedule a private session. 651-244-3118 N/A
eDiscovery Point: Predictive Coding for experienced users This course is designed for administrators or other staff tasked with managing Predictive Coding projects within active matters. It covers sample data sets, training sets, scoring, and interpreting results.

Predictive Coding will need to be enabled at your firm prior to taking this class. Please discuss with your eDiscovery Case Manager when and if you will be using this feature.
eDiscovery Point users, typically administrators, tasked with using Predictive Coding to assist with coding large-scale document reviews.

eDiscovery Basics and Matter Admin/Setup are recommended prior to taking this class.
Contact us to schedule a private session. Contact us to schedule a private session. 651-244-3118 eDiscovery Point Production
eDiscovery Point – Advanced User Private Sessions After mastering the basics of eDiscovery Point, ask for an Advanced Private Session with a trainer to cover your specific questions, customization or best practices.

This class is designed using sample data. Training on your own data can be provided as a Professional Service Training (ie. for a fee).
Recommended for experienced users that have completed the basics for using eDiscovery Point and are ready to learn advanced features or customization. Contact us to schedule a private session. Contact us to schedule a private session. 651-244-3118. N/A

Additional eDiscovery Point support

Login to eDiscovery Point and click Help to access the user guide, videos, and other helpful resources.